Surya Digital Teknologi is a digital agency based on Indonesia. We specialise in creating mobile apps, websites, and software solutions including recruitment solution for large, medium, and small businesses. We aim to automate your tasks and help you achieve better results, giving you more time to focus on what matters the most. We take pride in being responsive and reliable. Our clients have experienced our commitment to IT services and recruitment firsthand. Let us show you what matters most your success!
Currently, we are looking for a Senior Business Analyst who is a problem solver, not just a note-taker. You are someone who can walk into a client meeting, understand their complex business goals, and map them out into clear flowcharts and documents that our developers love. You act as the bridge between the client's vision and the technical reality.
What You Will Do:
- Lead the Conversation: You will be the voice of the project during project development and client meetings. You aren't afraid to ask Why to clarify requirements
- Map the Path: Create logical, easy-to-read flowcharts (BPMN/UML) and user journeys that leave no room for ambiguity
- Document the Details: Own the creation and maintenance of FSDs, BRDs, and SRS documents
- Own the Outcome: We value integrity. If a mistake happens, you own it, you fix it, and you learn from it. You identify workarounds for blockers proactively rather than waiting for instructions
- Bridge the Gap: Translate client speak into technical tickets (User Stories) in ClickUp, ensuring developers have exactly what they need
Requirements:
- Have 5 years of experience as a BA in a software house or digital agency
- Active and professional English skills
- Confident in gathering requirements and discussing technical constraints with Australian stakeholders (no Google Translate dependency)
- Proficient in ClickUp for project management, and tools like Draw.io, Lucidchart, or Figma for visualisation
- Understand the basics of APIs, Databases, and Mobile/Web architecture, so you can have sensible conversations with the engineering team
- Assertive and direct. Comfortable working in a flat hierarchy where speaking up about risks is encouraged, not punished
- Disciplined enough to work and willing to strictly follow the 6:00 AM 3:00 PM WIB schedule (9 hours include 1-hour break)
To find our other job openings, please visit our website at https://suryadt.co.id/career/ or send your resume and portfolio to [Confidential Information]!
