Senior Account Executive

Requirements :

• Degree in Chemistry, Chemistry Engineering, Biology, Biotechnology is prefered.
• Minimum 2 years of experience as account executive, preferably in B2B environment.
• Good communication skills
• Possess collaborative mindset
• Fluent in Indonesia and English language
• Passionate to travel
• Domiciled in Surabaya

Job Description :

• Conduct regular visits to prospective and existing customers to establish, grow, and maintain strong business relationships.
• Deliver product presentations and explanations to customers.
• Prepare customer visit reports.
• Create price quotations for customers.
• Perform routine follow-ups on the price quotations provided to customers.
• Receive customer orders and prepare Sales Order Confirmations (SOC) to be verified by the office administration team.
• Coordinate special delivery requests with the administration team.
• Receive and provide solutions to customer complaints.
• Conduct customer satisfaction surveys according to the schedule set by the Account Manager.