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Shopee

Seller Operations and Risk Senior Associate - SG Operations

1-3 Years
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  • Posted 9 months ago
  • Be among the first 10 applicants
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Job Description

Job Description:

  • Draft policies and metrics for governing sellers on the platform by working closely with commercial, operations, legal and marketing teams to roll out policies
  • Work with large data sets to distil insights into sellers behaviour and propose policies
  • Propose new initiatives to improve seller's performance by benchmarking against competitors or through data analysis Drive end-to-end implementation of said initiatives
  • Communicate ideas and findings in a logical and structured manner to management
  • Conceptualise new process and product improvements for sellers Collaborate with Product teams to translate ideas into business requirements and new product launches
  • Review scopes and manage processes to govern risk for platform including financial and PR risk mitigations

Requirements:

  • Bachelor's degree in a relevant field
  • 1+ years of relevant or proven experience (E.g., business development, operations)
  • Interest to build broad capabilities in strategy, operations, and data analytics in the e-Commerce industry
  • Proficiency in Microsoft Office, Google Workspace and customer service software
  • Outstanding written and verbal communication skills for effective stakeholder management
  • Comfortable working with large sets of data and simplifying complex data into insights
  • Strong curiosity to understand the whys and hows and to develop the so-what that will shape policies, initiatives and features
  • Proficiency in SQL preferred

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 113995319