Requirement
- Min. 3 years of hands-on experience in Salesforce Development.
Proven expertise in
- Apex (Triggers, Classes, Batches)
- LWC (Lightning Web Components)
- Flow (Process Automation)
- Integration (REST/SOAP APIs)
SoW
1. Service Cloud Setup & Optimization
- Configure case management, service console, omnichannel, queues
2. Flows
- Optimize record-triggered, screen and scheduled flow
- Maintain old automation
3. Development
- Apex, trigger, batch job, build/maintain LWC
4. Integration
- Implement and maintain rest API integration to internal system
- Error handling
5. Support
- Troubleshooting, minor enhancement
6. Documentation and deployment
