Company Description Fazpass is a pioneering passwordless authentication platform leading digital security innovation across Southeast Asia. As the first verification platform in the region, Fazpass delivers seamless, connector-based authentication solutions through an extensive network of 30+ partners. The company is trusted by major brands such as IKEA, DANA, Indomaret, Isaku, Somethinc, Tokopedia, Traveloka, Sirclo, and Indodax, underscoring its role in safeguarding digital interactions and transactions. Fazpass focuses on robust yet fuss-free security, enabling organizations to enhance user experience while maintaining high protection standards. Team members join a fast-growing movement dedicated to shaping a secure, scalable, and user-centric digital future.
Role Description The Sales Specialist is a full-time, hybrid role based in Jakarta, Indonesia, with flexibility for partial work from home. This position is responsible for identifying and qualifying leads, conducting sales presentations and product demos, and managing the full sales cycle from initial contact to closing deals. The Sales Specialist will nurture relationships with existing and prospective clients, including enterprise and technology partners, to understand their authentication needs and propose tailored Fazpass solutions. Day-to-day activities include preparing proposals and pricing, coordinating with internal teams (product, marketing, and customer success), providing training and onboarding support for new clients, and maintaining accurate sales records in CRM tools. The role also involves tracking market trends, participating in sales campaigns, and contributing feedback to improve sales strategies and customer experience.
Qualifications
- Candidates should possess strong Communication skills, including clear presentation, negotiation, and stakeholder engagement abilities.
- Candidates should possess solid Customer Service skills to build trust, handle inquiries, and provide responsive support to clients.
- Candidates should possess proven Sales skills, such as lead generation, opportunity qualification, and closing, preferably in B2B or SaaS environments.
- Candidates should possess Training and Sales Management skills to support client onboarding, guide user adoption, and help coordinate sales activities and pipelines.
- Relevant experience in technology, cybersecurity, fintech, or digital platforms is highly beneficial.
- Ability to work effectively in a hybrid setting in Jakarta, manage time independently, and collaborate across cross-functional teams.
- Strong analytical and problem-solving skills, with comfort using CRM and productivity tools.
- Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Professional proficiency in English and Indonesian for business communication.
