Sales Retail Flores

Job Description:

• Conduct routine visits to existing customer stores.
• Encourage customer stores to purchase the company's products.
• Monitor market conditions, customer demand, and competitor performance within assigned areas.
• Map stores in the assigned area and identify potential stores for further engagement.
• Identify and report opportunities for opening new areas/regions.
• Visit and inspect new customer stores to ensure compliance with company standards.
• Execute marketing and tinting programs developed by head office.
• Receive complaints and feedback from customer stores and forward them to the relevant departments.
• Track complaint resolution progress within the company and update customer stores accordingly.
• Supervise the performance of RSA in customer stores, where applicable.
• Input customer transactions (PO, discounts, payment terms, etc.) into the Epicor system.
• Ensure smooth and compliant invoice exchange processes (including tax invoices), when required.
• Ensure client billing and payments are completed on time and in accordance with established policies.
• Ensure customer product deliveries are carried out properly and according to agreed terms.
• Drive and implement improvement projects.
• Manage all customer interactions through CRM/Bitrix.

Requirements:

• Minimum education: Diploma degree (all majors)
• At least 1 year of sales experience, preferably in the building materials industry
• Strong persuasive communication skills
• Possess a valid SIM C and willing to be mobile within the Flores area (based in Flores or surrounding areas)