Organization- Grand Hyatt Bali
Summary
At Hyatt, we believe in the power of belonging of making people feel at home no matter where they are in the world. Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job it's a career for people who care.
Now we are looking for a dynamic, outgoing, and results-driven
Sales Manager MICE with a strong background and experience in Sales to join our energetic, enthusiastic, and passionate team at Grand Hyatt Bali.
As a
Sales Manager MICE, you will be responsible for:
- Managing and developing the MICE (Meetings, Incentives, Conferences, and Events) market segment to maximize revenue opportunities for the hotel.
- Proactively identifying and securing new business opportunities within corporate, conference, and group segments.
- Maintaining strong relationships with existing clients while actively developing new accounts.
- Conducting regular sales calls, presentations, site inspections, and client meetings.
- Preparing proposals, contracts, and negotiating event agreements in accordance with hotel policies.
- Collaborating closely with Events, Rooms, Food & Beverage, and Revenue teams to ensure successful event execution and maximize revenue.
- Monitoring market trends and competitor activities to identify business opportunities.
- Preparing sales forecasts, reports, and maintaining accurate client records.
- Representing the hotel at trade shows, networking events, and client entertainment activities when required.
- Ensuring the delivery of brand promise and maintaining exceptional customer service standards.
Qualifications
- Minimum 23 years work experience as Sales Manager or Assistant Sales Manager in a luxury hotel environment, preferably with an international brand.
- Strong understanding of the MICE market segment including corporate meetings, conferences, and incentive groups.
- Proven track record in achieving sales targets and generating group and event revenue.
- Strong negotiation, presentation, and relationship-building skills.
- Excellent communication and interpersonal skills with the ability to interact with clients from diverse backgrounds.
- Ability to work independently while maintaining strong collaboration with internal teams.
- Strong organizational and time management skills with attention to detail.
- Eloquent in English communication in both written and spoken. Bahasa Indonesia proficiency is required.
- Proficient in Microsoft Office and hotel sales systems.
- Highly motivated, proactive, and results-oriented with strong customer service focus.
