Develop the annual budget for offline paylater, covering sales, revenue, costs, profitability, and other key financial metrics.
Propose budget adjustments when business performance deviates from the approved plan, whether due to sales growth or decline.
Monitor and evaluate offline channel performance to ensure continuous growth and achievement of revenue targets.
Monitor and evaluate offline channel performance to ensure profitability in line with company targets.
Merchant, Pricing, and Promotion Monitoring
Propose merchant risk classification and pricing strategies in collaboration with the Risk team.
Work with the Risk team to determine pricing strategies based on risk levels and merchant geographic locations.
Monitor and evaluate promotional activities in the offline channel to ensure alignment with the approved budget.
Ensure that pricing and promotional strategies are aligned with potential risk exposure.
Sales Capacity
Collaborate with the Head of Offline Sales to define sales team headcount and propose organizational structure changes aligned with business strategy and field requirements.
Support monitoring to ensure sales team fulfillment (from Promoters to Regional Sales Managers) meets the approved headcount.
Coordinate with the Sales Performance Monitoring team on recruitment processes and act as a liaison with other departments to resolve hiring challenges.
Performance Monitoring
Coordinate with Sales Performance and Merchant Monitoring teams to review sales team and merchant performance.
Monitor and review store-level targets.
Propose and review reward and punishment mechanisms for both sales teams and merchants.
Area Expansion & Extension
Collaborate with the offline sales team to analyze and propose expansion of offline business areas.
Coordinate with relevant departments to prepare for approved expansions (e.g., Business Development, Infrastructure, Recruitment, Systems, Training, etc.).
Monitor and ensure expansion readiness is on track, enabling timely go-live according to the defined schedule.
Bachelor's degree (S1) in Economics, Management, Accounting, Statistics, Mathematics, or a related field.
Minimum 5 years of experience in sales management or sales performance monitoring within banking, multifinance, or paylater industries.
Strong understanding of lending business processes in banking, multifinance, or paylater sectors.
Experience in performance reporting, database monitoring, sales monitoring, pricing strategy, or supporting campaign/promotion activities is a plus.
Strong data analysis and reporting skills (e.g., sales, NOA, NOS, interest rates, subsidies, admin fees).
Advanced proficiency in Microsoft Excel or Google Sheets.
Basic understanding of campaign and promotion management.
Strong communication skills with the ability to collaborate across teams.
High attention to detail, strong time management, and results-oriented mindset.
