Sales And Marketing Specialist

Company Description

INARTGRITY has been building futures through art and creative education since 2002. The organization offers a range of classes, including Visual Art, Blueprintz (digital and design-focused learning), Intelligent Gyms (enrichment programs), Piano, Strings, and Vocal training.

Our programs are designed to nurture creativity, technical skills, confidence, and positive learning experiences for students of different ages. Team members join a collaborative environment that values artistic growth, innovative teaching, and meaningful relationships with students and families.

Role Description

The Sales & Marketing Specialist is a full-time, on-site role based in Kelapa Gading. This position focuses on engaging prospective students and parents, guiding new families through the enrollment process, and supporting INARTGRITY's sales and marketing activities.

The specialist will be responsible for:

• Meeting and communicating with parents of prospective and new students to understand their needs, interests, and suitable program options.
• Providing clear and detailed information about INARTGRITY's classes, schedules, programs, and enrollment process.
• Following up with prospective parents and leads consistently, from the initial inquiry until they complete their enrollment.
• Guiding parents through all enrollment requirements, including registration procedures, class selection, schedules, required tools/materials, and other student needs.
• Building positive and long-term relationships with parents and students through responsive and helpful communication.
• Maintaining records of inquiries, follow-ups, enrollment progress, and customer information.
• Supporting enrollment targets by converting inquiries and prospective students into active students.
• Creating and maintaining a simple social media marketing plan to promote classes, programs, activities, and enrollment opportunities.
• Creating and coordinating simple marketing materials and promotional tools, both online and offline.
• Supporting promotional campaigns, events, open houses, trial classes, and other student acquisition activities.
• Collaborating with teachers and management to ensure that program information communicated to parents is accurate and aligned with the learning experience.
• Monitoring basic sales performance and providing regular updates on leads, follow-ups, and new student enrollments.

Qualifications

• Strong communication skills, with the ability to communicate clearly and professionally with parents, students, and team members.
• Customer service experience with a focus on responsiveness, empathy, and building long-term relationships.
• Proven sales ability, including persuasion, negotiation, follow-up, and achieving enrollment or revenue targets.
• Comfortable conducting face-to-face meetings and consultations with parents.
• Strong follow-up and organizational skills, with the ability to manage multiple prospective students simultaneously.
• Ability to explain programs, enrollment requirements, tools, materials, and other student needs clearly.
• Basic marketing knowledge, particularly in social media promotion and simple online/offline marketing activities.
• Ability to create or coordinate simple promotional content and marketing materials.
• Comfortable using office software, spreadsheets, social media platforms, and digital tools for customer records, reporting, and communication.
• Experience in education, arts, creative industries, sales, or customer service is an advantage.
• Willingness to work on-site in Kelapa Gading, including weekends or evenings when required for classes, parent meetings, or events.
• Minimum of a high school diploma; a diploma or degree in Marketing, Business, Communications, or a related field is preferred.

Compensation & Benefits

• Base salary: IDR 2,500,000/month with THR & Bonus
• Bonus Commission for every new student successfully enrolled per month
• Opportunity to increase monthly income based on successful student enrollments.
• Collaborative working environment within a creative education organization.
• Opportunity to develop experience in sales, marketing, customer relations, and the education industry.