Develop and implement retail strategies to improve customer experience, drive store sales, and increase overall profitability, including store policies and marketing programs.
Oversee daily retail operations by implementing operational standards, monitoring inventory levels, and coordinating with department managers to achieve sales targets and maintain high customer satisfaction.
Ensure strong execution of all retail operations aspects, including proper inventory control, accurate stocking, and effective store processes.
Forecast staffing needs and develop recruitment strategies to ensure adequate and efficient manpower across all store areas.
Manage controllable costs and operational expenses to maintain and improve profitability.
Ensure product displays and merchandising standards are executed effectively to maximize sales performance.
Qualifications
Bachelor's degree in Management, Retail Management, Marketing, Supply Chain Management, or related fields.
Strong understanding of operational management strategies, including profitability, store policies, and sales performance.
Solid knowledge of inventory management and stock control processes.
Proven experience in retail management and store operations.
Strong data analysis skills to support operational and sales decisions.
Good financial understanding with the ability to analyze store performance and operational costs.
