Restaurant Manager

Company Description Tropical Group is a Bali-based hospitality holding company that operates branded restaurants, spas, and boutique holiday villas. The company focuses on delivering premium-quality products and services, supported by exemplary service standards and strong customer care. Tropical Group is committed to environmental awareness and sustainable practices across its operations. The organization places high value on staff welfare and professional growth, making it an attractive workplace for hospitality professionals. Its diverse portfolio offers opportunities to work in dynamic, guest-focused environments within Bali's thriving tourism sector.

Role Description The Restaurant Manager is a full-time, on-site role based in Bali, Indonesia. This role oversees daily restaurant operations, including supervising staff, managing service standards, and coordinating with the kitchen to ensure timely, high-quality food and beverage delivery. The Restaurant Manager monitors customer satisfaction, responds to guest feedback, and implements initiatives to improve the overall guest experience. Responsibilities also include staff scheduling, hiring support, training, inventory oversight, and adherence to hygiene, safety, and company policies. The role requires active floor presence during service, hands-on problem solving, and collaboration with senior management to meet financial and operational targets.

Qualifications

• Domicile in bali is preffered.
• Al least 3 years experience as Restaurant Manager is desireable.
• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a track record of delivering excellent guest experiences.
• Effective Communication skills for interacting with guests, leading teams, and coordinating with kitchen and management.
• Experience in Hiring, training, and supervising restaurant staff, with the ability to build motivated, high-performing teams.
• Solid understanding of Food & Beverage operations, including menu knowledge, service standards, and basic cost control.
• Previous experience in restaurant or hospitality management, ideally in a high-volume or premium setting.
• Strong organizational and problem-solving abilities, with attention to detail and a focus on operational efficiency.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by restaurant operations.
• Proficiency in English; Indonesian language skills are an advantage.
• Diploma or degree in Hospitality Management or a related field is preferred.