Reservations Agent

Company Description

Marriott International, Inc., based in Bethesda, Maryland, USA, manages a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. The company is deeply rooted in a history that began with a root beer stand opened by J. Willard and Alice S. Marriott in 1927. Marriott International is an equal opportunity employer committed to a diverse workforce and inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

Role Description

This is a full-time, on-site role located in Yogyakarta for a Reservations Agent. The Reservations Agent will be responsible for handling phone calls, making reservations, providing excellent customer service, and performing receptionist duties. The role requires strong communication skills and a professional demeanor to ensure guest satisfaction and an efficient booking process.

Qualifications

• Proficient in Phone Etiquette and handling Reservations
• Excellent Customer Service and Communication skills
• Experience with Receptionist Duties
• Ability to work effectively on-site in Yogyakarta
• Excellent organizational skills and attention to detail
• Previous experience in the hospitality industry is a plus
• High school diploma or equivalent; additional qualifications in hotel management or related field are advantageous