Regional Retail Manager

We are looking for Regional Retail Manager to lead and transform store operations across our department store network. This is not a maintenance role it's a high-impact position for a commercial leader who thrives on driving traffic, boosting sales, and unlocking new revenue opportunities. You will take ownership of regional performance with the freedom to propose, pilot, and scale innovative retail initiatives.

Key Responsibilities

Drive Regional Strategy & Growth Initiatives

Develop and execute localized strategies to increase store traffic and conversion

Identify and pilot new revenue streams (events, services, partnerships) that create commercial uplift

Bring innovation and agility to regional planning, aligning business goals with market-specific needs

Build Operational Excellence Tools

Design and implement performance dashboards and routines to track space productivity, staffing efficiency, and resource ROI

Create tools and practices that go beyond SOPs to proactively manage operational KPIs and P&L levers

Clearly articulate operational improvement plans, lead their execution, monitor outcomes, and implement corrective actions to achieve expected results

Work cross-functionally to roll out scalable improvements in how stores operate and perform

Lead Sales Performance & Store Execution

Promote an active selling culture through floor coaching, performance incentives, and conversion-focused strategies

Ensure consistent execution of commercial campaigns, pricing, service standards, and inventory flow

Monitor store KPIs (sales, traffic, UPT, ATV) and provide actionable guidance to Store Managers

Inspire, Coach & Develop Retail Teams

Lead with empathy and impact, building resilient, motivated, and commercially sharp store teams

Identify and nurture high-potential talent, promote a culture of accountability and innovation

Equip Store Managers with tools, autonomy, and support to exceed business goals

Elevate Visual Merchandising & Store Ambiance

Ensure visual merchandising aligns with brand standards and regional preferences

Monitor store presentation and drive improvements that increase product visibility and engagement

Act on customer feedback to continuously enhance the in-store shopping experience

Qualifications & Competencies

10+ years of experience in multi-store retail operations or regional/area management

Bachelor's degree required; Master's degree is a plus

Strong background in commercial sales leadership and active selling techniques

Track record of proactively driving growth and launching local initiatives to boost revenue

Analytical mindset and hands-on experience building tools and KPIs to manage operational performance

Skilled in articulating, executing, and refining continuous improvement plans with measurable outcomes

Experience in visual merchandising, space planning, and store presentation strategy

Proven leadership in developing and empowering high-performing retail teams

Strong communicator, problem solver, and decision maker

Entrepreneurial spirit with a passion for retail transformation

Willingness to travel frequently within the assigned region