We are looking for a bold, entrepreneurial Regional Retail Manager to lead and transform store operations across our department store network. This is not a maintenance role its a high-impact position for a commercial leader who thrives on driving traffic, boosting sales, and unlocking new revenue opportunities.
You will take ownership of regional performance with the freedom to propose, pilot, and scale innovative retail initiatives. Beyond executing existing SOPs, you will design tools, set KPIs, and introduce new operating models to improve space productivity, optimize resources, and elevate the customer experience.
This is your opportunity to make a measurable difference and shape the future of modern retail.
Key Responsibilities
Drive Regional Strategy & Growth Initiatives
- Develop and execute localized strategies to increase store traffic and conversion
- Identify and pilot new revenue streams (events, services, partnerships) that create commercial uplift
- Bring innovation and agility to regional planning, aligning business goals with market-specific needs
Build Operational Excellence Tools
- Design and implement performance dashboards and routines to track space productivity, staffing efficiency, and resource ROI
- Create tools and practices that go beyond SOPs to proactively manage operational KPIs and P&L levers
- Clearly articulate operational improvement plans, lead their execution, monitor outcomes, and implement corrective actions to achieve expected results
- Work cross-functionally to roll out scalable improvements in how stores operate and perform
Lead Sales Performance & Store Execution
- Promote an active selling culture through floor coaching, performance incentives, and conversion-focused strategies
- Ensure consistent execution of commercial campaigns, pricing, service standards, and inventory flow
- Monitor store KPIs (sales, traffic, UPT, ATV) and provide actionable guidance to Store Managers
Inspire, Coach & Develop Retail Teams
- Lead with empathy and impact, building resilient, motivated, and commercially sharp store teams
- Identify and nurture high-potential talent, promote a culture of accountability and innovation
- Equip Store Managers with tools, autonomy, and support to exceed business goals
Elevate Visual Merchandising & Store Ambiance
- Ensure visual merchandising aligns with brand standards and regional preferences
- Monitor store presentation and drive improvements that increase product visibility and engagement
- Act on customer feedback to continuously enhance the in-store shopping experience
Qualifications & Competencies
- 10+ years of experience in multi-store retail operations or regional/area management
- Bachelors degree required; Masters degree is a plus
- Strong background in commercial sales leadership and active selling techniques
- Track record of proactively driving growth and launching local initiatives to boost revenue
- Analytical mindset and hands-on experience building tools and KPIs to manage operational performance
- Skilled in articulating, executing, and refining continuous improvement plans with measurable outcomes
- Experience in visual merchandising, space planning, and store presentation strategy
- Proven leadership in developing and empowering high-performing retail teams
- Strong communicator, problem solver, and decision maker
- Entrepreneurial spirit with a passion for retail transformation
- Willingness to travel frequently within the assigned region
What We Offer
This is a true leadership role with space to experiment, innovate, and make a difference. Join a growing, customer-focused retail group that values creativity, ownership, and excellence in execution. If youre ready to lead beyond the manualwe want to hear from you.
