As the Regional Passive Networks Governance Specialist, you will act as a delivery engine for GDC Networks within your region. This role is responsible for implementing standardised processes, procedures, vendor supply, and tooling for local teams globally to ensure consistency and efficiency across all regions, with a strong focus on reducing outsource spend and lead times by bringing client work in-house through team development and training.
Key responsibilities:
- Identify opportunities for cost efficiency through insourcing.
- Define and harmonize policies and procedures for passive products, campus connect, pre-cabling, and cross-connects globally.
- Assist local teams to reduce lead times (OLA/SLA) and improve service delivery.
- Actively manage suppliers of passive hardware within your region.
- Oversee capacity management database implementation and final accountability.
- Serve as the point of contact for regional teams regarding GDC's passive infrastructure.
- Be a local point of contact with procurement during the onboarding process of new suppliers.
- Evaluating the tools required by our regional teams to complete passive network installations.
To thrive in this role, you need to have:
- Seasoned knowledge of data center applications and systems.
- Seasoned proficiency in hardware and software systems like servers, networks and databases.
- Ability to effectively communicate technical information to non-technical people.
- Excellent communication skills, both written and verbal. Fluent in English.
- Seasoned analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.
- Seasoned project management skills.
- Competency in creating detailed reports that communicate findings and recommendations.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Computer Science or Information Technology or related field.
- Relevant vendor certifications such as ITIL foundation.
- Additional beneficial certifications such as CNET and CDCDP etc.
Required experience:
- Seasoned experience in data centre applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data centre setting.
- Seasoned experience in a similar role, with strong understanding of IT and data centre operations.
- Seasoned experience in identifying and implementing innovative technologies and practices to enhance data center operations.
- Seasoned experience in analyzing and improving data center processes for increased efficiency and reliability.
- Seasoned experience in participating in / managing IT projects, including migrations, upgrades, and new implementations.
