Receptionist

Company Description Omni is a social wellness club in Bali that brings together science-backed methods to support holistic physical and mental wellbeing in one thoughtfully designed space. Members can access services such as blood work, personalized nutrition, therapy, yoga, a luxury gym, recovery treatments, and coworking facilities. The environment blends nature, zen-inspired architecture, and social spaces to encourage balance, connection, and productivity. Each member receives a tailored plan based on individual diagnostics to support long-term health and longevity. Omni is focused on creating a welcoming, high-quality experience for every guest and member.

Role Description The Receptionist is a full-time, on-site role based in Munggu, Badung. This position is responsible for greeting members and guests, managing check-ins and bookings, and providing clear information about Omni's services and facilities. Daily tasks include answering messages, responding to inquiries, scheduling appointments, and maintaining an organized reception area. The Receptionist also supports basic administrative and clerical duties such as handling member records, processing payments, and coordinating with other team members to ensure smooth operations. The role requires a friendly, professional presence and a commitment to delivering a high standard of customer service in a wellness-focused environment.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and empathetically with diverse guests and members.
• Proficiency in receptionist duties, including greeting visitors, managing appointments, and handling inquiries in person and through digital channels.
• Solid phone etiquette and the ability to manage calls, messages, and follow-ups efficiently and courteously.
• Clerical skills such as basic data entry, record keeping, document handling, and use of scheduling or booking systems.
• Comfort working in a hospitality, wellness, or fitness environment and aligning with Omni's focus on holistic wellbeing.
• Ability to stay organized in a fast-paced setting, with attention to detail and reliability in time management.
• Basic computer literacy and familiarity with common office software; experience with reception or front desk systems is an advantage.
• Fluency in English; additional language skills and prior experience in a customer-facing role are beneficial.