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midplaza holding

Receptionist

1-3 Years
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Job Description

We are seeking an experienced Receptionist to join our team at the Midplaza Building in Sudirman, Jakarta. This role is responsible for delivering a warm and professional welcome to all visitors, while efficiently handling administrative and front-desk duties to support the smooth day-to-day operations of the organization.

Responsibilities :

  • Deliver a professional and courteous welcome to all guests, clients, and visitors, ensuring a consistently positive first impression
  • Manage visitor flow by promptly directing guests to the appropriate departments or personnel
  • Handle incoming calls, messages, and inquiries accurately and professionally, escalating matters as required
  • Maintain excellent personal presentation, communication, and service etiquette in line with company standards and policies
  • Receive, record, and distribute incoming and outgoing correspondence (letters, documents, invoices, and parcels) in a timely and organized manner
  • Coordinate meeting room bookings, including scheduling, setup, and ensuring rooms are ready prior to use
  • Ensure meeting rooms remain clean, tidy, and well-stocked with required supplies
  • Oversee the cleanliness, orderliness, and overall comfort of the Level 25 lobby area

Requirements

  • Minimum Diploma (D3) in Office Administration, Secretarial Studies, Hospitality, or a related discipline
  • At least 1 year of experience as a Receptionist or Front Office staff is preferred
  • Well-groomed with a professional appearance
  • Strong communication and interpersonal skills with a courteous, service-oriented manner
  • Proficient in English, both spoken and written
  • Proficient in email communication and Microsoft Office (especially Word)

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About Company

Job ID: 145233015

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