Search by job, company or skills

Shopee

Quality Control (SPX Express)

Shopee
Indonesia
2-4 Years
new job description bg glownew job description bg glownew job description bg svg
  • Posted 3 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Description:

  • Analyze QA performance metrics to drive First Mile (FLM) compliance, focusing specifically on improving LM POOH and RTS POOH accuracy.
  • Coordinate with regional hubs and CX teams to investigate and respond to buyer complaints and escalated delivery cases.
  • Support daily operations for case management, stuck and lost, buyer's RR to ensure smooth and efficient processing
  • Identify in-station parcel compliance gaps and collaborate with relevant teams to implement more effective workflows.
  • Conduct internal internal training to make sure operations have more understanding about Compliance and performance
  • Track and report CTO team OKRs and project progress to the Team Lead to ensure alignment with strategic initiatives.

Requirements:

  • Bachelor's degree in Logistics, Supply chain management, Business administration, or a related field
  • 2+ years of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus
  • Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus
  • Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions
  • Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
  • Advanced Excel skills, PowerPoint/Slide Presentation.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143746635

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 02-03-2026 06:44:58 PM
Homejobs in IndonesiaQuality Control (SPX Express)