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Shopee

QA Project Management (SPX Express)

2-4 Years
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  • Posted 19 hours ago
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Job Description

Job Description:

  • Lead and support different projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of the initiatives
  • Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
  • Provide data-backed recommendations to improve frameworks, SOPs, and training
  • Prepare regular reports and insights for management on the performance metrics, compliance trends, and initiative progress
  • Support audit design and automation efforts to reduce manual work and increase audit accuracy
  • Conduct site visits to validate on ground practices and identify gaps
  • Act as a subject matter expert for the team's data and processes, supporting continuous improvement

Requirements:

  • Bachelor's degree in Business, Operations, or related fields
  • Minimum 2-4 years of experience in operations, data analysis, or project management
  • Strong skills in GSheet/Excel and SQL
  • Experience in data cleaning, root cause analysis, and translating raw data into actionable insights
  • Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines
  • Excellent communication and stakeholder management skills, both in Thai and English
  • Proactive, detail-oriented, and able to work independently
  • Willingness to conduct occasional on-site visits to hubs or warehouses

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144940037