Responsibilities
- Serve as the front line in onboarding and offboarding processes for partner brands, including document collection, verification, and coordination with related teams to ensure smooth operations
- Act as a liaison between internal teams and brands to ensure seamless communication and operational efficiency
- Collect and verify prospect data from events or inbound channels, such as brand contacts, business cards, emails, and WhatsApp information
- Schedule and follow-up initial meetings with internal and external teams
- Coordinate with the legal team during negotiation and finalization of agreement drafts, including providing recommendations on clauses that may pose potential risks to company
- Organize and oversee the input of brand master data, including SKUs, pricing, and product descriptions into WMS and PowerBiz systems
- Review the completeness and accuracy of onboarding documents before submitting them to legal team
- Supervise brand system readiness before going live, including PowerBiz and marketplace setup
- Monitor and evaluate onboarding progress and potential revenue of brands under management
- Provide regular reports to management regarding onboarding status, pipeline progress, and revenue contribution from each client
Qualifications
- Bachelor's degree in Management, Business, Communication, or a related field
- Minimum of 1 year working experience in a similar role, preferably in e-commerce, project coordination, or B2B partnership
- Strong understanding of e-commerce business flow, warehouse fulfillment, and marketplace integration
- Excellent interpersonal and communication skills, with the ability to engage professionally and effectively with various stakeholders (internal and external)
- Skilled in negotiation and partnership agreement analysis (agreement review)
- Strong project management and multitasking abilities
- Proficient in using project and document management tools (Google Workspace, Notion, Trello, others)
- Adaptive to changes in strategy, timelines, and client operational dynamics
- Able to work independently as well as collaboratively in a team environment, with good time management skills
- Strategic thinker with the ability to provide process improvement recommendations for onboarding and offboarding
If you're interested, you can apply for this job here or send your CV to
[Confidential Information] with the email subject:
Applicant: [Position] - [Full Name]Thank you!
