We are looking for a Product Manager / Product Owner to own and evolve the Discover domain, including My Account and CMS-driven experiences across the webshop. This role sits at the intersection of product strategy, customer experience, content, and delivery, with strong cross-functional collaboration across Marketing, CRM, Brand, Data, Design, and Engineering.
You will be responsible for defining a clear product vision, translating insights into actionable roadmaps, and ensuring that discovery and content experiences drive engagement, retention, and conversion at scale.
Key Responsibilities
Product Strategy & Vision
- Define and continuously refine the long-term strategy for the Discover domain, including My Account and CMS pages.
- Translate user insights, customer needs, market trends, and business objectives into a clear product vision and prioritized roadmap.
Customer Experience & Discovery Journeys
- Own and optimize the My Account experience to deliver clear user value, seamless interaction flows, and strong retention drivers.
- Lead the strategy for CMS-driven components across the webshop, ensuring a dynamic and consistent experience from home pages to category and landing pages.
- Drive a unified, scalable content management approach across the entire online shop.
- Evolve marketing pages and discovery modules to improve product findability, content relevance, and conversion.
Backlog & Delivery Management
- Create and maintain a clear, structured backlog aligned with business objectives and UX best practices.
- Write high-quality epics, user stories, and acceptance criteria.
- Lead sprint planning, backlog refinement, and sprint reviews in collaboration with engineering and design.
- Balance quick wins with long-term structural improvements.
Stakeholder Collaboration
- Act as the primary product lead aligning Marketing, CRM, and Brand, ensuring digital components support global campaigns and seasonal storytelling.
- Work closely with data teams to define success metrics and evaluate performance of discovery experiences.
- Partner with engineering leads to ensure feasibility, scalability, and timely delivery.
- Collaborate with other product teams to align on priorities and delivery timelines.
Data-Driven Decision Making
- Use analytics, A/B testing, and qualitative research to continuously improve user journeys.
- Define and track KPIs related to engagement, discoverability, and conversion.
Content & CMS Excellence
- Ensure CMS templates, modules, and workflows enable efficient publishing and high-quality storytelling.
- Identify and prioritize CMS enhancements that improve flexibility, speed, and personalization.
KPIs / Success Metrics
- Engagement and retention within My Account
- Discoverability and conversion across CMS-driven pages
- Time-to-market for content and campaign launches
- CMS usability and publishing efficiency
- Alignment and delivery predictability across stakeholders
Must-Have Skills & Experience
- Experience in Product Ownership or Product Management, ideally within e-commerce, retail, fashion, or content-driven digital environments.
- Strong understanding of customer experience design and content management systems.
- Ability to break down complex problems into clear, actionable steps using an iterative approach.
- Experience collaborating with cross-functional teams in an agile environment.
- Comfortable using data, analytics, and research to inform decisions and measure success.
- Excellent communication and stakeholder alignment skills.
Traits
- Strategic yet execution-focused
- Customer- and content-centric mindset
- Strong prioritization and decision-making ability
- Comfortable navigating ambiguity
- Collaborative and outcome-driven
What We Offer:
- Competitive salary and benefits.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- The chance to work on cutting-edge technologies and projects.
Who we are:
Wolkk is an offshore outsourcing company dedicated to connecting international clients with top talent in Indonesia. Our mission is to enable young professionals in Indonesia to learn and grow by working with international clients. We help clients recruit and manage their employees in Indonesia, fostering an environment where talent can thrive and businesses can achieve their goals. Join us at Wolkk and be part of a dynamic team that bridges global opportunities with local expertise.
Our values:
- Trust and Respect
- Thirst for learning
- Agile and Flexible
- Quality Driven
