About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Product Support Intern, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale not just execute tasks.
Responsibilities:
- Assist in maintaining and optimizing the Zoho One ecosystem (CRM, Books, Inventory, etc.)
- Support internal requests by handling ticket submissions and performing minor module customizations
- Attend stakeholder meetings to gather requirements and provide system-related feedback
- Query databases using SQL to generate reports, extract data insights, or support dashboard creation
- Participate in product management activities such as feature documentation and workflow analysis
- Learn and develop consulting skills by understanding user needs and translating them into actionable solutions
Requirement & Qualifications:
- Active student or recent graduate from Computer Science, Information Systems, or Engineering major
- Familiar with database concepts and able to write basic SQL queries
- Strong logical thinking and problem-solving skills
- Willingness to learn new business applications, especially Zoho products
- Good communication skills and ability to interact with non-technical stakeholders
- Has a basic understanding of product management principles and software development lifecycle
- Self-motivated, detail-oriented, and capable of working both independently and within a team
