Patient Advisor (Receptionist)

FDC Dental Clinic is on the lookout for customer-first Patient Advisors (receptionists) who are passionate about delivering outstanding customer experiences.

Whether you come from F&B, hospitality, or retail, your experience in executing day-to-day operations in a fast-paced setting will be highly valued. We are hiring Receptionists to help deliver service standards and become the best representative of FDC Dental Clinic.

Placement: FDC Cibubur

Job Description:

• Deliver excellent service and ensure the satisfaction of each customer
• Provide information to patients regarding clinic services and protocols
• Assist with administrative processes and insurance handling
• Coordinate with the medical team regarding appointment scheduling
• Address patient feedback and follow up on payments

Qualifications:

• Minimum High School (SMA/SMK) diploma
• Prior experience in a service-oriented role
• Accustomed to handling administrative tasks
• Familiar with system software (computer literate)
• Willing to work 6 days a week on a shift system