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DHL Global Forwarding

Order Management Solution Operation

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  • Posted 19 hours ago
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Job Description

About The Role

We are looking for an Operations Executive who will manage and improve our day-to-day freight forwarding processes. This role ensures that all costing, billing, and documentation activities are completed accurately and on time, while maintaining strong coordination with vendors, customers, and internal teams.

Key Responsibilities

  • Ensure costing and billing are prepared and submitted on schedule.
  • Prepare draft FCR or HBL documents, including revisions, and coordinate vendor confirmation based on the agreed IOP timeline.
  • Submit shipment details through InforNexus to the GSC.
  • Submit final shipment data to the shipping line.
  • Review and confirm the draft Master Bill of Lading within the agreed timeline.
  • Prepare and verify all required documents before submitting them to customers.
  • Collect original Master Bill of Lading from carriers.
  • Ensure timely collection of invoice payments and confirm no outstanding local charges before releasing original documents to customers.
  • Maintain accurate control of operational data and documents to ensure all processes stay on track.
  • Manage monthly file closing and ensure proper filing of all documents.
  • Comply with all QHSE (Quality, Health, Safety & Environment) procedures and regulations.
  • Actively participate in QHSE initiatives and programs.

Qualifications & Requirements

  • Minimum 1 year of experience in freight forwarding operations; experience in logistics or PO management is an advantage.
  • Bachelor's Degree in any major.
  • Good command of English, both written and spoken.
  • Strong leadership skills and the ability to work effectively with internal and external parties.
  • Results-oriented, with the ability to deliver outcomes while maintaining respect and professionalism.

Why Join Us At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team that is dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

How to Apply: If you are ready to take on this exciting challenge and make a significant impact in our organization, please submit your English CV to this vacancy.

  • DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees*


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About Company

Job ID: 143884655