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Rhenus Logistics

Ocean Freight Operations Manager

5-7 Years
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  • Posted 3 hours ago
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Job Description

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.

  • Oversees the entire Ocean Operations team in Jakarta
  • Ensure proper closing of monthly financial figures
  • Ensure that approved cost effective vendors are used to maintain profitability
  • Ensure the daily operations up-to-date and all inquiry answered within same day or within 24 hours
  • Follow-up on routine order / nomination shipment from overseas branch offices or appointed agents
  • Provide management market data such as potential customer, its traffic matrix, sector and competition to enable management to formulate effective sales strategy
  • Collaborate with sales to gain new business and retain the existing business with highest profitability
  • Develop related business potential with overseas branch offices or appointed agents
  • Monitors achieved KPI levels and takes proactive action to maintain and improve achieved KPI levels
  • Handle customer inquiries, complaints & maintain good rapport to fulfil their requirements
  • Collaborate with product teams for competitive freight rates, space allocation with liners, and trucking operator with service levels in mind
  • Fulfil the FCL and LCL core carrier adherence
  • Ensure preparation and processing of all necessary data entry and confirmation of key milestones (work orders, departure, arrival, customs clearance, etc.) as specified by Standard Operating Procedures
  • Oversee accurate completion of billing based on the pricing established/quotation and sent out timely, while ensuring the accurate costs and profits are maintained
  • Monitor that all job files are closed as per time table and to signed off completed job files
  • To make sure accrual done correctly for end month closing and signed off accrual report
  • Keep track of Shipment Data Quality Report
  • Keep track of Mandatory Status Report and to rectify the error before monthly result is generated
  • Hire and monitor the performance and achievements of team members
  • Check monthly Cloud Ocean Line Report to reflect the correct Invoice for costing

What You Bring:

  • Minimum Bachelor's Degree or higher, logistics or any related fields.
  • Minimum 5 years experience in mid level Management within Ocean Freight
  • DG training certificate
  • Experience with globally implemented TMS.
  • Computer literate.
  • Proficient in English and Bahasa Indonesia
  • Good knowledge of freight forwarding and logistics service
  • Able to operate under pressure.
  • Good interpersonal and communication skill and a team player.
  • Possess strong interpersonal skills and be able to work independently.
  • Can-do mentality, empathic and positive attitude

What You can expect

  • Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
  • Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
  • Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
  • Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
  • Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
  • Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

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About Company

Job ID: 145064041