NADI - Senior Specialist, Project Management

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do

• Monitor the status of programs and projects on a regular basis and to varying levels of detail according to audience.
• To ensure the timely and accurate production of program status reports for PMO and senior management.
• Quality and Assurance and control over Program/Project execution and outcomes including initial point of review for governance packs, prioritization challenges, cost & resourcing correction points.
• Ensure smooth operations of the projects.
• Maintain documentation of changes to scope, timelines, milestones, and deliverables, and identify dependency implications.
• Work with the team and business users to establish the SOP for operations and services.
• Plan and manage project resources.
• Develop and refine core technology processes such as SDLC, test management, penetration testing, and production release governance.
• Implement process frameworks that enhance delivery efficiency, reduce risks, and improve overall system reliability.
• Strengthen operational workflows for tech support to ensure clear escalation paths and smooth incident resolution.
• Ensuring project governance model/principles are actively documented, promoted and implemented effectively.

Who should join us

Education & Certifications

• Bachelor's degree from an accredited institution.
• Project Management Professional (PMP) certification is preferred.
• Agile Scrum / Scrum Master certification is preferred.

Experience & Skills

• Minimum of 5 years of experience in a management or leadership role.
• Strong knowledge of project and program management tools and techniques, including planning, monitoring, and controlling projects.
• Proven experience working with financial products and systems.
• Ability to manage multiple projects and stakeholders effectively in a structured and dynamic environment.

Our Perks & Benefits:

• Flexi working hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.

Let's keep LEAP-ing forward together!