Media Relations Specialist

Job Description:

• Lead crisis communication planning and execution to protect and strengthen corporate reputation.
• Act as the key coordinator during crises, working closely with leadership, legal, HR, operations, and PR teams.
• Prepare and manage official statements, media responses, and stakeholder communications during sensitive situations.
• Monitor issues, public sentiment, and media coverage to identify potential risks and recommend proactive actions.
• Develop and maintain crisis management protocols, playbooks, and simulation exercises.
• Support government relations and regulatory communications related to crisis or reputational risk matters.
• Conduct post-crisis evaluations and implement continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, Law, or related field.
• Minimum 8-10 years experience in corporate affairs, public relations, crisis communications, or related roles.
• Strong experience handling high-risk, sensitive, or reputational issues.
• Excellent written and verbal communication skills in Bahasa Indonesia and English.
• Strong stakeholder management, judgment, and ability to perform under pressure.
• Experience in healthcare, regulated industries, or large organizations is an advantage.
• Full WFO in Tangerang