Market Executive

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

About the Role:
We are seeking a detail-oriented and proactive Market Coordinator to support our Chains Market Management team. The ideal candidate will play a key role in maintaining operational efficiency and overall competitiveness of our hotel portfolio, ensuring seamless collaboration across internal teams and partners.

Key Responsibilities

1. Onboarding Support
Assist in tracking and coordinating the onboarding process of newly acquired chain hotels.
Ensure all property details, content, and payment setups are correctly configured prior to go-live.
Liaise with internal teams and hotel partners to resolve onboarding-related issues promptly.

2. Operational Support
Provide day-to-day operational assistance to the Market Managers, especially in regions without MM local coverage.
Handle administrative and content management tasks to ensure accurate and up-to-date property information.
Support in resolving VCC/payment issues in collaboration with Finance and Partner Services teams.

3. Pricing and Competitiveness
Assist Market Managers in conducting regular pricing checks to ensure rate parity with other OTAs.
Flag and escalate discrepancies or pricing opportunities to Market Managers.

4. Data & Performance Monitoring
Monitor supply health metrics to ensure properties remain active, bookable, and competitive.
Extract and share raw data from multiple dashboards to identify trends, risks, and opportunities.
Assist MMs in preparing presentation materials and help in formatting or refining decks.

Requirements

• Bachelor's degree in business, Hospitality, Economics, or a related field.

• 1-3 years of experience in e-commerce, travel, hospitality, or a similar fast-paced environment.

• Strong analytical skills with the ability to work with data from multiple sources.

• Excellent attention to detail and strong organizational skills.

• Proficiency in Excel/Google Sheets experience with BI dashboards like Tableau or CRM tools is an advantage.

• Effective communication and problem-solving skills.

• Ability to work independently and collaborate effectively across teams and regions.