Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key Responsibilities
A. Regional Growth & Profitability Monitoring
- Monitor growth, revenue drivers, cost drivers, and early P&L signals per region.
- Track performance across every segment and lens:
- Gen Z
- Core
- Elite
- MDRT
- Experience Hire
- Managers (Pru Managers pipeline)
- Provide holistic regional diagnosis: identifying what drives growth, what slows it, and where to intervene.
- Work with Finance & Data Science to interpret trends, seasonality, and ROI.
B. BSC Performance Management (Bi‑Monthly)
- Prepare regional performance packs:
- growth indicators
- profitability/efficiency signals
- segment health
- funnel metrics
- initiative progress
- risks & opportunities
- Support Regional Head during BSC forums by providing clear narratives, insights, and recommended actions.
- Track closure of BSC action items and improvement commitments.
C. Strategy Execution & Initiative Oversight
- Oversee the execution of all initiatives impacting the region, across recruitment, development, activation, and retention.
- Support implementation of national programs (Elite Apprentice, Gen Z, AGA, EH, Pru Managers, etc.) and ensure they are locally adapted.
- Run monthly strategy sprints with Regional Head and agency leaders.
D. Cross-Functional Engagement & Feedback Loops
- Act as the region's connector to other departments:
- Finance
- T&D
- Digital
- Operations
- Compliance
- Drive structured feedback loops to ensure programs are refined based on regional realities.
- Escalate issues quickly and coordinate responses to ensure barriers are removed.
E. Continuous Improvement & Innovation
- Identify operational inefficiencies and propose solutions.
- Collect feedback from field leaders, agents, and trainers convert insights into actions.
- Recommend enhancements to national programs based on regional data + field voice.
F. Governance, Documentation & Standardization
- Maintain documentation: scorecards, sprints, dashboards, initiative trackers, risk logs.
- Ensure consistency with national SOPs and quality standards.
- Standardize reporting and communication across the region.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
