About Gently
Gently is a fast-growing personal care brand for babies and kids, built on gentle formulas, meaningful efficacy, and a mission to support healthier lifestyles for Indonesian families. As our live commerce presence continues to grow, we're looking for a Livestream Support Intern who is organized, detail-oriented, and eager to learn about the dynamic world of live selling and e-commerce operations. This role will support the team in ensuring livestream sessions run smoothly, from preparation to post-live coordination.
What We're Looking For
- Minimum Bachelor's Degree (S1) in any major, preferably Marketing, Business, Communication, or related fields.
- Good coordination and communication skills, able to work well with hosts, creators, and internal teams.
- Detail-oriented and able to work in a fast-paced environment, especially during live sessions.
- Basic understanding of marketplace and live commerce features (e.g., TikTok Shop, Shopee Live, etc.).
- Comfortable using basic tools such as Excel/Google Sheets for simple reporting and tracking.
- Proactive, responsible, and eager to learn about live streaming and e-commerce operations.
What You Will Do
- Assist in preparing and executing live streaming sessions on platforms (e.g., Shopee, TikTok Shop).
- Coordinate with hosts, affiliates, and internal teams before and during live sessions.
- Prepare product samples, scripts, pricing, vouchers, and stock readiness.
- Monitor live performance metrics (viewers, engagement, GMV).
- Handle backend setup (product linking, promo tagging, display arrangement).
- Support post-live reporting and performance recap.
Why Join Gently
- Gain hands-on experience in live commerce and marketplace operations, working closely with creators, hosts, and the e-commerce team.
- Grow in a collaborative and supportive environment where your ideas, learning, and initiative are valued.
