Key Account Manager

Orson Indonesia, established in 2002, is a premier manufacturer of skincare products and soap noodles based in Jakarta, Indonesia. The company specializes in producing a variety of vegetable-based soap products such as beauty, fruity, baby, medicated, and whitening soaps, along with laundry and multipurpose soaps. With a strong focus on quality and customizable solutions, Orson has become one of Indonesia's top manufacturers, serving markets across Asia, Africa, and expanding into Europe and the Americas. The company's success is rooted in delivering exceptional products, fostering long-term client relationships, and maintaining a strong, motivated team. Orson's notable brands include Jolie, Orchard, Pearl, and Blossom.

This is a full-time, on-site role for a Key Account Manager located in Tanjung Priok, Jakarta. The Key Account Manager will be responsible for managing and nurturing relationships with key clients, developing tailored business plans, analyzing account performance, and ensuring customer satisfaction. The role also involves identifying growth opportunities, coordinating with internal teams, and achieving sales targets to ensure the client's business needs are met and exceeded.

• Proficiency in Account Management and experience handling Key Accounts
• Strong Analytical Skills for data-driven decision-making and performance tracking
• Business Planning skills to develop customized strategies for client growth
• Excellent Customer Service skills to maintain and enhance client relationships
• Effective communication and interpersonal skills to collaborate with internal and external stakeholders
• Bachelor's degree in Business, Marketing, or a related field
• Previous experience in the manufacturing or FMCG industry is a plus