Key Account Management - Contract (SPX Express)

Shopee

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Posted 8 days ago
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Fresher

Indonesia

Internet/E-commerce

Job Description

Job Description:

Build trust and foster long-term relationships between strategic sellers and the SPX platform..
Anticipate seller needs and proactively solve potential logistics issues that sellers might face.
Act as the primary point of contact for the sellers, ensuring effective communication in both verbal and non-verbal channels when required.
To conduct monthly catch-up with strategic sellers to review performance and gather strategic feedback, with the objective of building long-term relationships and mutual growth.
Prepare and present monthly operational analyses and reports to sellers, with the objective of developing overall operational performance.
Problem-solve any issues and cases that occur while using SPX services, with the objective to solve the root causes

Requirements:

Strong relationship-building and stakeholder management skills.
Ability to proactively identify and resolve logistics-related issues.
Experience in operational analysis and performance reporting.
Problem-solving mindset with attention to detail.
Able to effectively pitch, onboard, and support strategic sellers.
Excellent communication and presentation skills.

More Info

Industry:Internet /E-commerce

Job Type:Permanent Job

Date Posted: 23/09/2025

Job ID: 126976321

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 30-09-2025 03:53:56 PM

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