IT Support, Technology Team, SeaBank Indonesia
IT Support, Technology Team, SeaBank Indonesia
SeaBank IndonesiaFresher
- Posted 10 hours ago
- Be among the first 10 applicants
Job Description
Deskripsi Pekerjaan
Job Description:
Requirements:
Job Description:
- Provide comprehensive IT support across all office locations, ensuring adherence to established SLAs.
- Manage the end-to-end setup and maintenance of office IT hardware and software.
- Monitor and update the ticketing system, taking ownership of user inquiries, troubleshooting, and resolving issues related to applications, networks, email, internet, and peripherals.
- Install and configure workstations, antivirus software, and security-related applications.
- Oversee office IT infrastructure, system monitoring, and operational reporting.
- Maintain accurate technical documentation and manage user access requests in accordance with bank regulations and policies.
- Conduct regular user access reviews and audits.
- Manage IT inventory, including regular stock taking and storage room organization.
- Collaborate with IT Procurement on new operational site setups and asset registration.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or Informatics.
- Experience in an IT helpdesk or similar support role is a plus point.
- Strong analytical and problem-solving skills for Hardware, Software, and OS (Windows/Linux) environments.
- Solid understanding of general banking IT regulations and security standards.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Proficient in both written and spoken Indonesian and English.
- General knowledge of banking technology.
More Info
Key Skills
About Company
Skills:
Troubleshooting Hardware
Skills:
Windows OS, Antivirus, Wan, Power Automate, IT support, Patch Management, Storage, System Administration, Backup Solutions, Servers, Linux, Lan, Macos, Wi-Fi networking, Power Apps, Compliance, IT security practices, Infrastructure, access controls, Troubleshooting
Skills:
Os, konfigurasi, bahasa Inggris, Troubleshooting, device IT, instalasi
Skills:
ticketing systems , Macos, Lan, Windows, Wi-Fi, Helpdesk Troubleshooting, Basic OS operations, Basic networking concepts
Skills:
network support, IT support, It Service Management, end-user devices, productivity tools, ITIL principles, audio-visual equipment