About the Role
We are looking for a proactive and versatile IT Support & Web Administrator to join our team.
This role is responsible for supporting daily IT operations, maintaining company websites, and assisting in basic digital content and design tasks.
The ideal candidate should be comfortable handling IT troubleshooting, website management (WordPress), and basic graphic design tasks.
Key Responsibilities
IT Support
- Provide technical support for hardware and software issues
- Troubleshoot devices such as:
- Printers
- CCTV
- Computers / Laptops
- Network devices
- Install and configure operating systems and software
- Assist employees with technical issues and system access
- Ensure office IT infrastructure runs smoothly
Website Management
- Maintain and update company websites (WordPress)
- Publish and manage website content
- Optimize articles for SEO
- Monitor website performance and uptime
- Digital Content & Design
- Create simple graphic designs for marketing materials
- Design social media visuals using Canva / Photoshop / Illustrator
- Assist in creating visual assets for website content
- Collaborate with marketing team for digital campaigns
Required Skills
- Basic knowledge of IT Support / Troubleshooting
- Experience with WordPress website management
- Familiar with SEO basics
- Ability to use design tools: Canva/Photoshop/Illustrator
- Good problem solving skills
- Able to work independently and manage multiple tasks
Preferred Qualifications
- Diploma or Bachelor's degree in IT / Information Systems / Multimedia / related field
- Experience handling office IT infrastructure
- Experience writing SEO articles
- Basic understanding of networking
