ABOUT KEMPINSKI
At Kempinski Hotels, we pride ourselves on delivering a beautiful performance for every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best, and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits. Discover a career crafted by you.
SCOPE
This position is responsible for supporting the Human Resources department in all administrative and other assigned areas.
OVERALL OBJECTIVE / MAIN RESPONSIBILITIES
The job of Human Resources & Training Coordinator is executed satisfactorily when:
I. Recruitment :
- Employment requests are acknowledged within 48 hours.
- Every applicant receives a personalised response to their application.
- Applicant correspondence is handled in a timely and professional manner, and interviews are set up on behalf of management.
- CVs are distributed to Heads of Department and followed up on.
- Every applicant receives a final response to their employment request.
- All vacancies are posted.
- The hotel page of the recruitment web-site is up-to-date and well-maintained.
- All new joiners are personally welcomed and the necessary paperwork completed in an organized and efficient manner.
- New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
II. Learning and Development Administration.
- Coordinating, organising, and managing all logistical aspects of employee training programs. Key duties include scheduling sessions, managing participant attendance records in databases, preparing training materials, acting as a liaison with trainers/vendors, and ensuring compliance with company training policies
III. Human Resources Administration:
- Every employee has a complete employee file
- Employee and payroll data are maintained in systems
- Vacation and sick leave are tracked.
- Performance review are tracked
- Employees anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.
IV. Employee Relations
- The employee communication boards are up-to-date and attractive.
- The employee locker rooms and cafeteria are looked after.
- Employees are welcomed to the Human Resources office in a warm and friendly manner.
Additional objectives and responsibilities can be added at any time, depending on the need of the business and hotel.
Requirements
- Diploma or Bachelor's Degree in Hospitality and Tourism
- A minimum of three (3) years of experience in the hospitality industry
- One year in a similar position within a luxury brand
- English excellent oral and written skills
- Local language excellent oral and written skills
