HRIS Application Consultant

Handle and resolve application support issues reported by clients

Analyze problems and provide functional solutions related to HRIS usage

Support system implementation activities when required (UAT, go-live support)

Conduct user training and post-implementation assistance

Perform basic system configuration based on user needs

Test and verify system functions before release (UAT support)

Maintain professional and proactive communication with clients

Prepare functional and technical documentation

Collaborate with internal teams (developer, QA, support) to ensure issue resolution

Help ensure client satisfaction and system stability

Bachelor's degree (S1) or equivalent

Fresh graduates are welcome

Basic understanding of HRIS / Payroll systems is a plus

Able to use Excel formulas and basic SQL queries (nice to have)

Strong analytical and problem-solving skills

Good communication skills and customer-oriented mindset

Detail-oriented, disciplined, and adaptable

Willing to work on-site and support client operations