About EPOS
Backed by Ant International (a global leader in digital payments, digitilisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwideempowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we're looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
We are looking for a Head of Sales Operations in our growing team!
What You'll Do
Sales Process & Operations Leadership
- Own and optimize sales processes, workflows, and tools to maximize efficiency and compliance
- Ensure alignment between Sales, Finance, and Middle Office functions
- Implement scalable sales operations frameworks to support rapid team growth
Data, Reporting & Insights
- Develop and maintain sales dashboards, KPIs, and reporting for leadership
- Provide actionable insights to improve pipeline management, forecasting, and revenue performance
- Monitor performance metrics across teams and channels to identify gaps and opportunities
Sales Enablement & Governance
- Standardize workflows, approvals, and documentation across the sales function
- Partner with Sales leadership to define territories, quotas, and incentive frameworks
- Ensure smooth coordination between Middle Office, Sales, and external partners
Vendor & System Management
- Oversee vendor relationships related to sales systems, CRM tools, and enablement platforms
- Evaluate, implement, and manage technology solutions to enhance sales productivity
- Ensure data integrity and system efficiency across the sales lifecycle
Team Leadership
- Lead a team of Sales Operations professionals and coordinators
- Drive a culture of operational excellence, process discipline, and continuous improvement
- Provide coaching and mentorship to develop talent within the Middle Office
Requirements
- 7+ years experience in Sales Operations, Middle Office, or Revenue Operations, preferably in fintech, payments, SaaS, or B2B environments
- Proven track record of building and scaling sales operations for high-growth teams
- Strong analytical skills with experience in sales analytics, forecasting, and CRM management (HubSpot, Salesforce, etc.)
- Excellent leadership, stakeholder management, and cross-functional collaboration skills
- Detail-oriented, process-driven, and able to thrive in a fast-paced, scaling environment
- Fluent in English; Bahasa Indonesia is a plus
