PRIMARY RESPONSIBILITIES
Business Development:
- Proactively identify potential business opportunities through extensive networks and research to secure Requests for Proposal (RFP) and Requests for Quotation (RFQ).
- Develop new business across all product lines, including Freight Forwarding, Contract Logistics, and Project Logistics.
- Explore opportunities to cross-sell products to both new and existing clients.
Client Relationship Management
- Forge and maintain strong relationships with key contacts in both new and existing accounts.
- Ensure account retention through excellent customer service.
Market Expansion
- Lead the exploration and penetration of Indonesia markets, particularly in emerging regions where Milkyway can establish a strong presence.
- Collaborate with cross-functional teams to develop and launch new products and services.
- Identify and build infrastructure with reliable service providers and freight agents in overseas markets
Entrepreneurial Initiatives
- Innovate and drive business initiatives that enhance the company's competitive edge.
- Identify and mitigate risks while maximizing opportunities for business growth.
- Foster a culture of entrepreneurship within the team, encouraging creative problem-solving and agile decision-making.
Operational Involvement
- Work closely with the operations team to ensure the seamless execution of business development strategies.
- Participate in the planning and management of projects to ensure they align with business objectives.
QUALIFICATIONS
- 15+ years of relevant business development experience in international freight forwarding, with at least 10 years of leadership experience.
- Proven sales track record and an excellent customer network in Indonesia is a must.
- Ability to develop and execute business strategies aligned with company objectives.
- Experience in leading high-performing teams.
- Excellent communication, negotiation, and interpersonal skills.
