Job Description
Responsibilities
Supervise daily service operations, ensure efficient and high-quality service delivery in a clinical setting.
Coordinate and monitor the service team, including scheduling and task assignments (Front Office and Cleaning Service)
Ensure adherence to service standards, policies, and procedures.
Provide support and guidance to team members, address operational challenges.
Monitor service performance and identify opportunities for improvement.
Analyze sales numbers and ensure service operations contribute positively to achieving overall revenue goals.
Identify new sales opportunities through exceptional service, cross-selling, and up-selling where applicable.
Requirements
Diploma or bachelor's degree in any field (preferably in hospitality or healthcare-related disciplines).
Minimum Of 2-3 Years Of Experience In Service Operations
Strong leadership and team coordination skills.
Proficiency in using basic software tools for scheduling and reporting.
Ability to multitask and manage operational and sales goals simultaneously.
Solid understanding of service quality standards and how they align with customer satisfaction and revenue generation.
