As the Finance Manager, you will lead a newly formed Finance Support team responsible for delivering high-quality invoicing, Accounts Payable (AP), Accounts Receivable (AR), and financial reconciliation services for one of ATI's key clients.
You will be accountable for end-to-end financial operations, guideline compliance, team performance, and service quality. This role oversees a large, multi-shift operation and is responsible for ensuring financial accuracy, strong internal controls, and consistent delivery against KPIs while building a strong finance leadership pipeline.
Your Main Responsibilities
- You will lead and manage a finance operations team handling invoicing, AP, AR, and reconciliations for client accounts.
- You will ensure strict compliance with financial guidelines, client policies, and internal control standards.
- You will build, coach, and develop Team Leaders and finance staff to create future finance leaders.
- You will oversee daily performance against KPIs, SLAs, and quality targets.
- You will establish processes, workflows, and reporting structures for a newly formed team.
- You will ensure financial accuracy, timeliness, and completeness across all transactions.
- You will strengthen communication across shifts and functions to ensure alignment and continuity.
- You will identify risks, gaps, and inefficiencies in finance operations and implement improvements.
- You will act as the primary finance escalation point for client-related and internal issues.
- You will partner with ATI Operations and Finance leadership to support governance, audits, and continuous improvement.
Qualifications
- Fluent English communication (minimum CEFR C1 level).
- Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field from a reputable university.
- Proven experience leading teams of at least 510 people.
- Strong finance operations experience in AP, AR, invoicing, or reconciliation.
- Customer-facing or client-facing experience.
- Intermediate Excel skills with a data-driven approach to performance management.
- Nice to have experience in the travel, BPO, or shared-services industry.
- Experience setting up or scaling new operational teams.
Be Part of the ATI Journey
Our aim at ATI Business Group is to support our clients growth by providing cost-effective technology and talented, scalable people resources on demand. ATI has served the travel and hospitality industry since 2002 and now supports global clients with over 1,300 employees worldwide.