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Field Product Support Technician

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Job Description

Field Product Support Technician - JACON Equipment

Fly-In/Fly-Out | 6 Weeks On / 2 Weeks Off | Expat Opportunity (Indonesia)

Attractive salary + excellent employee benefits

About The Company

MAAS Group is a highly diversified industrial organisation that has experienced substantial growth since its establishment in 2002. Founded by Wes Maas with just one Bobcat and a tipper truck, the Group has built a strong reputation across multiple sectors including Construction Materials, Civil Construction & Hire, Manufacturing & Equipment Sales, and Residential & Commercial Real Estate.>JACON, part of the MAAS Group, is a global manufacturer of specialised shotcrete, concrete transportation, pumping and utility equipment. With a strong presence across mining, civil and infrastructure sectors, JACON provides innovative equipment solutions worldwide.

About The Role

The Field Product Support Technician for JACON Equipment will be primarily responsible for supporting machinery across mining locations within the client's site in Mimika, Indonesia. This role is offered as a Fly-In/Fly-Out arrangement on a 6 weeks on / 2 weeks off roster and is open to expatriate applicants.

Key Responsibilities

  • Implement and enforce client Safety / NOSA standards.
  • Commissioning of new machinery as required.
  • Maintain suitable records including weekly reports and action plans.
  • Test, modify, adjust and install components on JACON equipment.
  • Fault find, repair, replace and provide technical advice while maintaining formal records.
  • Process, investigate and track warranty claims.
  • Respond to equipment breakdowns and tasks directed by client management.
  • Assist in developing the national workforce through training.

Essential

Experience & Attributes

  • Previous experience as a Mechanical / Diesel Fitter or Auto Electrician.
  • Certificate III Mechanical or Certificate III Electrical (or equivalent).
  • Minimum 7 years experience with heavy equipment.
  • Minimum 3 years experience in mining.
  • Extensive equipment maintenance experience with OEM training.
  • Industry experience in Mining, Infrastructure, or Manufacturing.
  • Fluent in English and willingness to learn Bahasa Indonesia.
  • Strong customer focus and commitment to safety.

Desirable

  • Advanced experience in Failure Analysis.
  • Advanced experience in Equipment Maintenance.
  • Advanced experience in Predictive Maintenance.
  • Experience with CAN bus systems.
  • Strong computer literacy (email, file management, MS Office).

What We Offer

  • Attractive and competitive salary package.
  • Excellent employee benefits.
  • International FIFO roster (6/2).
  • Opportunity to work with a global equipment brand.
  • Career development within MAAS Group.
  • Supportive safety-focused team environment.

How To Apply

Apply now with your resume and a brief cover letter to be considered for this exciting international opportunity.

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About Company

Job ID: 145284253