Fashion Retail Operation Officer

Job description:

1. Ensure store standardization (service excellence, VM display, team grooming, etc.) through daily/weekly checks

2. Monitor customer registration and voucher usage

3. Align regularly point redemption activities with the CRM team and coordinate stock opname with Finance

4. Conduct daily coordination with sales advisors and regular store visits to ensure smooth operations and compliance

5. Act as the main executor for all operational activities and support promotional events or bazaars organized by Head Office

6. Drive sales target achievement across consignment stores

Requirements:

1. Minimum education Diploma in Administration, Management, or Accounting

2. Minimum 2 years of experience in fashion/ beauty industry

3. Proficient in Microsoft Office (Excel, Word) and familiar with POS or ERP systems (e.g., Odoo, Accurate, SAP)

4. Strong communication skills

5. Able to work collaboratively in a team, proactive, and takes initiative in completing tasks

6. Adaptive to operational changes in stores, familiar with physical and digital document filing, and able to regularly prepare sales, stock, and other reports

7. Willing to work fully-on site in Bintaro, Tangerang Selatan & willing to do business trip