Description
The Facilities Manager is essential for ensuring the efficient, safe, and reliable operation of all company facilities. This role is critical to maintaining the high standards of facility management, which directly impacts the productivity and satisfaction of employees and the overall effectiveness of the company's operations. By overseeing the maintenance and functionality of the site's core systems, the Facilities Manager ensures that the workplace environment supports the company's business activities and strategic objectives.
Responsibilities
- Oversee the day-to-day operations of the GA Department in Indonesia.
- Ensure the maintenance and functionality of all facilities, including electrical, mechanical, and plumbing systems.
- Develop and implement maintenance programs and schedules to ensure optimal performance and safety.
- Manage budgets, negotiate contracts, and oversee vendors and service providers.
- Coordinate and supervise renovations, refurbishments, and relocations.
- Ensure compliance with health, safety, and environmental regulations.
- Collaborate with internal teams and stakeholders to address facility-related needs and improvements.
- Prepare and present reports on facility operations and maintenance activities.
- Travel within Indonesia as required to oversee and support facilities in other locations.
Key Skills & Experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related field.
- At least 5 years of hands-on experience in facilities management or building management, with a strong emphasis on MEP systems, particularly electrical.
- Proven leadership and team management skills.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and make sound decisions.
- Proficiency in relevant software and tools for facilities management.
- Fluency in English is preferred
- In-depth knowledge of Mechanical, Electrical, and Plumbing (MEP) systems, especially electrical.
- Proficiency in facilities management software and tools.
- Ability to develop and implement maintenance programs and schedules
- Proven ability to lead and manage a team effectively.
- Strong decision-making skills and ability to work independently.
- Experience in managing budgets, negotiating contracts, and overseeing vendors and service providers.
- Excellent problem-solving abilities to address and resolve facility-related issues promptly.
- Attention to detail and the ability to identify potential problems before they arise.
- Strong interpersonal and communication skills to interact with internal teams, stakeholders, and external service providers.
- Ability to prepare and present reports on facility operations and maintenance activities.
- Knowledge of health, safety, and environmental regulations and the ability to ensure compliance.
- Experience in implementing safety programs and ensuring a safe working environment.
- Willingness to travel within the country as required.
- Ability to adapt to changing circumstances and handle multiple tasks simultaneously.
- Ability to align facility management activities with the company's strategic objectives.
- Forward-thinking mindset to plan for future facility needs and improvements.
- Focus on providing high-quality service to internal clients and ensuring their facility-related needs are met.
About Company
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
