Responsibilities
- Assist customers with product purchases and provide accurate information on products and services.
- Deliver professional and friendly customer service in handling inquiries and requests.
- Support the planning, coordination, and execution of marketing activities, promotions, and events.
- Monitor branch/store operations and liaise with the storekeeper to ensure sufficient stock availability.
- Handle email inquiries, prepare reports, and assist in general administrative and office management tasks.
- Ensure smooth daily operations and maintain a positive customer experience at all times.
- Assist in coordinating branch activities and supporting operational efficiency.
- Work closely with team members to achieve sales targets and branch performance goals.
Requirements
- Prior experience in sales, retail, or customer service will be an added advantage.
- Excellent communication skills and ability to speak additional languages will be an advantage.
- Proficient in Microsoft Office applications (Excel and Word).
- Strong interpersonal skills with the ability to build positive working relationships and effectively engage with customers.
- Willing to travel or work outstation when required.
- Able to work in a fast-paced environment and handle busy work shifts with a positive attitude.
- Minimum Diploma / Degree in Business Administration, Marketing or related field.
- Fresh graduates are encouraged to apply.
