Responsibilities
- Attend to customers at the sales counter and provide friendly service.
- Handle incoming phone calls and respond to customer inquiries.
- Assist customers with order placement, membership registration, and counter inquiries.
- Provide customers with information regarding company products and services.
- Perform administrative tasks such as handling email inquiries, preparing sales reports, and issuing requisition forms.
- Support daily branch operations to ensure smooth workflow.
Requirements
- Minimum STPM, Diploma or Degree in Business Administration, Marketing, or a related field.
- Fresh graduates are encouraged to apply.
- Prior experience in sales, retail, or customer service will be an added advantage.
- Good communication skills and ability to speak additional languages will be an advantage.
- Proficient in Microsoft Office applications (Excel and Word).
- Strong interpersonal skills with the ability to build positive relationships and engage effectively with customers.
- Able to work in a fast-paced environment and handle busy work shifts with a positive attitude.
- Willing to travel or work outstation when required.
