English Customer Service - Technical

Qualifications:

- Understand the field of electronics and software IS A MUST

- Understand troubleshoot wifi, internet, and printer

- Bachelor&aposs degree or equivalent from all majors

- Minimum GPA 2,75

- Experienced in Customer Service is preferable

- Excellent english communication skills with minimum score B2 (Will be tested during the recruitment process)

- Willing work in shifting schedule

- Willing to Placed in Jakarta

Responsibilities :

- Handling Customer Inquiries by multiple channels

- Identify and Escalate Priority Issues.

- Conduct customer surveys to ascertain level of customer service.

- Dive deep into the world of Electronic and Software by continuously polishing your technical background.

- Focus on the customers success by offering additional service, tools, and products.