Ecommerce Operation Staff

GENTLY is a growing local brand dedicated to supporting mothers and families with safe, effective, and trusted personal care products. We believe in building meaningful connections with our consumers while ensuring operational excellence in every aspect of our business. As part of our journey, we are expanding our e-commerce team to strengthen our presence across leading online marketplaces.

Requirements:

• Minimum Diploma (D3) or Bachelors Degree (S1) in any major.
• 12 years of experience in a similar role (E-commerce Operations / Online Marketplace).
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Excel (data processing & reporting).
• Familiar with e-commerce platforms and their features (Shopee, TikTok Shop, Lazada, Tokopedia, etc.).
• Strong ability to manage day-to-day operations and ensure accuracy.
• Open to placement in BSD.

Job Description:

Product Management

Updating product details, images, and pricing on each platform.

Sales Reporting

Preparing sales reports to be uploaded to internal system.

General Administrative Tasks

Performing administrative tasks such as data entry and record-keeping.

New Affiliate Onboarding & Engagement

Handling communication with affiliates, responding to inquiries, and managing program-related updates.

Affiliate Tool and Resource Provision

Providing affiliates with the necessary tools and resources, such as banners, links, and promotional materials (sample product).

Affiliate special promotion setting.