Ecommerce Manager

Reports To: Head of Marketing

Job Type: Full-Time, on-site

Location: Bali, Indonesia

Who We Are:

Seven Clean Seas builds Ocean Impact Projects and empowers communities to turn the tide on plastic pollution. We work with businesses and individuals to co-create sustainability initiatives following the Measure, Reduce, Offset, and Engage framework. A large part of what we do involves engaging businesses to involve employees in the fight against plastic pollution.

The Role:

Were looking for an experienced professional to join the Marketing Team as our E-Commerce Manager. As the organisation continues to grow, Merchandise is an increasingly important part of the business because it allows everyday individuals to directly create impact with Seven Clean Seas. Youll work closely with the Head of Marketing to strategise and drive the B2C business. Your primary focuses will be, but are not limited to, growing online sales and managing Seven Clean Seas merchandise operations. You will also be collaborating with the Social Media Manager to conceptualise and execute creative campaigns.

Responsibilities:

1. Develop and execute e-commerce strategy aligned with overall business goals.
2. Manage online storefront (Shopify) including product listings, pricing, and promotions.
3. Collaborate with marketing teams to run digital campaigns across SEO, SEM, email and social media.
4. Analyse metrics (traffic, conversion rates, AOV, ROAS), identify challenges, and generate actionable insights.
5. Optimize user experience (UX) and site functionality to improve engagement and reduce bounce rates.
6. Coordinate with the fulfillment partner/s to ensure product availability and timely delivery.
7. Oversee customer service operations related to online orders and inquiries.
8. Stay updated on e-commerce trends, competitor activity, and emerging technologies.

Who You Are:

• Proven experience in e-commerce or online retail, and digital marketing.
• Strong understanding of web analytics tools (Google Analytics, Hotjar, etc.).
• Familiarity with CMS platforms and e-commerce tools.
• Excellent project management and communication skills.
• Data-driven mindset with a knack for optimization and experimentation.
• Bachelor&aposs degree in Marketing, Business, or related field (preferred).
• Able to work in an international and fast-paced environment.
• Proficiency in English language (written and verbal).
• Willing to temporarily relocate to Bali, if not already based here.

How to Apply:

For interested applicants, please email your CV to [Confidential Information] with the subject heading Ecommerce Manager Application.

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