Ecommerce Manager

Work Location: Ruko Toho , Jalan Pantai Indah Barat Blok F No.29 . Kelurahan Kamal Muara , Kecamatan Penjaringan Jakarta Utara - 14470INDONESIA

Job Responsibilities

1. Oversee overseas e-commerce platform store operations, including product listing, page optimization, advertising campaigns, and major promotional event planning (e.g., Prime Day, Black Friday).
2. Analyze target market regulations, consumer trends, and competitor dynamics to develop differentiated operational strategies.
3. Coordinate product selection, supply chain, and logistics management to ensure compliance with e-cigarette industry standards (e.g., PMTA, TPD certifications).
4. Monitor data to optimize conversion rates, handle customer complaints and returns, maintain brand reputation, and mitigate risks related to advertising and logistics (e.g., battery shipping restrictions).

Qualifications

1.Education and Experience:

• A minimum of a Bachelor's degree (S1) in a relevant field is highly preferred.
• At least 3-5 years of experience in e-commerce, specifically with marketplaces such as Tokopedia, Blibli, Shopee, TikTok Shop, or Astro.

2.Professional Skills:

• Understand end-to-end e-commerce processes, encompassing strategic planning, promotion execution, order fulfilment through to package acceptance, and after-sales customer support.
• Experience in SEO and Ads.

3.Language Proficiency:

• Fluent in English (written, speaking, and reading).

4.Core Competencies:

• Proven achievement.
• Ability to work under pressure and achieve targets.