Customer Service Teller

Company Description

PT Bank Muamalat Indonesia Tbk, founded in 1991, is the first pure sharia bank in Indonesia, established under the initiative of MUI and the Government of Indonesia. Supported by public investment and significant stakeholders like the Islamic Development Bank (IDB), the bank has grown steadily with a commitment to delivering sharia-compliant and competitive banking services. Bank Muamalat has a strong presence both domestically, reaching communities across Indonesia, and internationally through its branch in Kuala Lumpur, Malaysia. Over the past five years, the bank's efforts and dedication have been recognized with over 70 prestigious awards, including Best Islamic Bank in Indonesia. The company is dedicated to achieving excellence in providing accessible and ethical financial services.

Role Description

This is a full-time, on-site Customer Service Teller position located in Mataram. The role involves assisting customers with transactions, including deposits, withdrawals, and other teller operations while ensuring exceptional customer service. The role requires handling cash efficiently, maintaining accurate records of transactions, and addressing customer inquiries promptly and professionally. The Customer Service Teller will also promote and maintain a positive relationship with customers to enhance their banking experience.

Qualifications

• Proficiency in Teller Operations and Cash Handling
• Strong Communication and Customer Service skills
• Experience managing Deposits and other financial transactions
• Attention to detail and the ability to maintain transaction accuracy
• Ability to work effectively in a team-oriented and fast-paced environment
• Previous experience in banking or financial services is a plus
• Minimum educational qualification: High school diploma or equivalent; a degree in a relevant field is an advantage